Home      Browse Catalogue      About BookFlow      Contact Us
 
 

TERMS OF USE

Order Acceptance

Listings on this website are not an offer to sell goods, rather, they are advertisements to receive offers. All offers/orders are subject to review and acceptance by BookFlow. Because all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute a confirmation of our offer to sell. BookFlow reserves the right at any time after receipt of your order to accept or decline your order for any reason. BookFlow reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

Risk of Loss

If the Customer provides BookFlow with Customer's carrier account number or selects a carrier other than a carrier that regularly ships for BookFlow, title to products and risk of loss or damage during shipment passes from BookFlow to Customer upon shipment from BookFlow's facility. For all other shipments, title to products and risk of loss or damage during shipment passes from BookFlow to Customer upon receipt by Customer. Notwithstanding the foregoing, title to software will remain with the applicable licensor(s) and Customer's rights therein are contained in the license agreement between such licensor(s) and Customer. BookFlow retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges.

Reliability of Information / Typographical Errors

The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, BookFlow shall have the right to refuse or cancel any orders placed for product(s) listed at the incorrect price. BookFlow shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, BookFlow shall issue a credit to your credit card account in the amount of the charge.

Copyrights, Trademarks, and Intellectual Property

BookFlow Media LLC is not associated with Microsoft Corporation, Apple Inc., Adobe Systems Incorporated, Paypal, eBay Inc., or any other entity with whom an association is not expressly indicated. Any mention or use of trade names, trademarks, copyrights, or other intellectual property is for informational purposes only (e.g. to inform of BookFlow's opinion of compatibility). Designated trademarks and brands are the property of their respective owners. BookFlow, eBookDisc, eBookCD, eBookCD-ROM, eBookDVD, and eBookDVD-ROM are trademarks of BookFlow Media LLC. Notwithstanding contrary statements herein, this entire website, images, copy, logos, content, indicia, and text is copyright 1997- 2008 BookFlow Media LLC. All trademarks appearing herein are acknowledged. Permission to use documents and/or graphics delivered from this Site is restricted. The name of BookFlow Media LLC or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission.

Warranty

If for any reason you are not satisfied with your BookFlow eBook, it can be returned to BookFlow within 30 days for a full refund of the purchase price. Refund of the purchase price shall be the sole remedy. Shipping fees are not refundable. All returns must have a Return Merchandise Authorization (RMA) number. Email us at customerservice@bookflow.com to obtain a RMA number, then ship the product to:

BookFlow
RMA #: xxxxxx
1125 Tollgate Canyon Road
Wanship, Utah 84017

WARRANTY LIMITATIONS

There are no other express warranties or conditions respecting the products. Implied warranties, if any, are limited to the duration of the express warranty provided herein. Some localities do not allow limitations on how long an implied warranty lasts so that the foregoing limitation may not apply to you.

LIMITATION OF LIABILITY

In no event shall BookFlow or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Email Policy

Emails containing attachments or advertisements for other companies, harmful data, and/or vulgar or offensive content are automatically deleted, as are any emails spamming our servers. Repeated attempts to send these type of emails may result in your being blocked from our servers, and the privilege of emailing us may be revoked at any time.

Dispute Resolution

AGREEMENT TO RESOLVE ALL DISPUTES THROUGH ARBITRATION OR IN SMALL CLAIMS COURT AND AGREEMENT TO WAIVE A RIGHT TO JURY TRIAL AND TO PARTICIPATION IN CLASS ACTIONS

You and BookFlow agree to resolve any controversy, dispute, or claim arising out of or relating to your purchase of any product or service from BookFlow by binding Arbitration administered by the American Arbitration Association, or in a small claims court, and judgment on the arbitration award rendered by the Arbitrator(s) may be entered in a court having competent jurisdiction. This agreement to arbitrate is intended to be broadly interpreted and covers all controversies, disputes, claims arising out or relating to your purchase including, but not limited to contract claims, tort claims and statutory claims, or any combination of claims. We agree that the arbitration or small claim proceeding will take place in Salt Lake County, Utah.

We agree that the American Arbitration Association shall administer the arbitration, and that the American Arbitration Association's Commercial Arbitration Rules and Mediation Procedures and Consumer Related Disputes Supplementary Procedures, if applicable, shall apply. These Arbitration Rules are available at the American Arbitration Association's web site, . You and BookFlow agree that the Arbitration Award maybe taken to a Court of competent jurisdiction to become an enforceable judgment. You and BookFlow agree that any arbitration under this Agreement will take place on an individual basis. Class arbitrations and class actions are not permitted.

If you wish to begin arbitration against BookFlow you must file a case with the American Arbitration Association. You may visit the American Arbitration Association's web site at www.adr.org to obtain forms and guidance and to learn the procedure for filing a case under this Arbitration Agreement.

This Arbitration Agreement affects your legal rights. An arbitration is resolved by a neutral party and not a judge or jury. There is less discovery and less exchange of information between the parties to an arbitration than might occur in a court proceeding. An arbitration award is final and binding and will only be overturned or reversed by a court in very limited circumstances. You agree that, by entering into this Agreement, you and BookFlow are each waiving the right to a trial by jury or to participate in a class action.


Copyright © 1997 - 2008 Bookflow Media LLC. All Rights Reserved. By using the Web site, you confirm that you have read, understood, and agreed to be bound by the Terms of Use.
Home  |  Catalogue  |  Ordering Information  |  About Us  |  Contact Us  |  Privacy